System Administrator (f/m/d) – System Engineering / Admin, Ingenieur

Your Tasks

• You will be actively involved in implementing strategic projects, helping to shape the future of our company and system landscape 


• You will focus on solving issues within the Zuora system and be a go-to-technical-expert. 


• You will implement a variety of technical requests, from small process adjustments and bug fixing to implementing completely new features and processes. All while working closely within your team of system administrators. 


• You are encouraged to take over responsibility as quickly as possible with the chance to proactively drive technical improvements and system enhancements. 

What could your working day look like? 

• Attend a 15-min daily meeting with your team to review the progress of the current sprint in the Scrum board in Jira  


• Work independently on solving a sprint work item about bulk updating Invoice fields using Postman 


• Test a new workflow built by your colleague before it is rolled out 


• Do a brainstorming session with your colleagues on how to set up a new process e.g. using the platform's programming language in our workflow tool and/or callouts to other systems 


• Review recent process failures and technical errors to ensure system stability and performance and dive into trouble shooting them after alignment with the system owner 


• Participate in your team's refinement meeting to discuss and estimate upcoming feature requests based on the prioritization of the system owner. 


• Document a newly released process and related changes to the data model in Confluence. 

Dein Profil

• Successfully completed studies in business informatics, IT, business administration or similar 


• 2-3 years of proven experience in SaaS administration, technical support and/or customer service 


• Experience in Finance and/or with subscription/billing systems (Ideally Zuora) is a big advantage 


• Explicit knowledge and understanding of REST APIs and SQL. 


• Desire and motivation to continually learn new skills, processes and technologies and acquire further product knowledge. 


• Ability to work both independently and in collaboration with your team 


• Strong communication skills. Being able to explain complex ideas clearly and concisely while adjusting to the audience’s technical level. 


• Excellent spoken and written English 

What we offer you

• Hybrid work: Combine flexible remote work with team time in the office


• Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway


• Permanent contract with Europe's trusted brand


• 27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival


• Buddy programme (an experienced trustee is at your side)


• Individual training opportunities


• Events (Team Events, Unit Events, etc.)


• Health Pass (free online and offline sports, fitness and health courses)