Experience Design Lead (m/w/d) - Digital Products

Wofür wir dich suchenLead and facilitate end-to-end experience design, collaborating with internal, cross-disciplinary teams and design partners to deliver best-in-class experience of customer solutions.Plan, coordinate, and oversee design efforts, ensuring delivery and continuous evolution of the experience vision across products and customer journeys.Manage user research, usability testing, customer validation, and experience management activities.Guide design teams and partners to deliver simple, connected, intelligent, and personalized experiences.Contribute across all phases of the design lifecycleEnsure adherence to design system accessibility standards, governance frameworks, and enterprise experience principles.Advocate for Human-Centered Design, experimentation, validation, and iterative delivery.Advance Experience Design and Management practices, standards, methodologies, and services across the organization.Demonstrate commitment to solving meaningful customer problems and supporting strategic objectives.Leverage customer, operational, behavioural, and experience data to generate actionable insights and enable data-informed decisions.Define and monitor experience KPIs, success metrics, and outcome-based measures to assess and improve customer experience performance.Promote a safety and compliance cultureExecute special assignments and strategic initiatives as required.Wie du uns überzeugstDegree in one of the studies: Digital/ Strategic Design, Psychology and/or equivalent working experienceExtensive, high-level expertise in Experience Design with implementation across devicesSkilled in managing projects, budgets and deliveryExperience working with Design SystemsExperience working in Agile Environments including Kanban and Scrum.AI LiteracyExperience in Systems thinking - mapping and orchestrating End-to-end experience journeysExcellent Communication and stakeholder management skillsUnderstanding of Enterprise technologies and organizationsTrack record in Design Thinking/Human Centred DesignLanguage: EnglishAdvantage: Fluent GermanWie wir dich überzeugen könnenAttraktive Vergütung nach TarifvertragIn der Regel hybrides Arbeiten und flexible ArbeitszeitenPersönliche und fachliche Weiterbildung durch ein umfangreiches digitales SchulungsangebotMitarbeiterportal mit attraktiven Angeboten und VergünstigungenRegelmäßige FirmenveranstaltungenSo erreichst du unsPEC project engineers & consultants GmbHJenja Przybylski | Tel 0151/15812313 | bewerbung@pec-group.com | www.pec-group.comÜber unsDie PEC project engineers & consultants GmbH ist ein Beratungsunternehmen mit derzeit über 200 Beratern (m/w/d) deutschlandweit, spezialisiert auf Projekt- und Prozessmanagement sowie auf innovative IT-Lösungen in den Branchen Automotive, Maschinen- und Anlagenbau. Wir beraten und unterstützen unsere Kunden professionell und leidenschaftlich mit maßgeschneiderten Lösungen für komplexe Herausforderungen.Mehr über die PEC erfährst du in Social Media. #J-18808-Ljbffr